Technical Support Website and HelpLine
For Technical Support, visit our technology website by clicking here or call our Tech Helpline at (315) 218-2108
Parents and students in the North Syracuse Central School District should be advised that passwords for all student school/district accounts (schooltool, Google) in grades K-12 were reset to a temporary password on Tuesday, August 25, 2020.
Passwords are routinely reset each year to ensure that students will be able to access their accounts at the beginning of the school year as many students forget their unused passwords over the summer. Please note that their temporary password will be slightly different from last year.
Their temporary password for this year includes their grade, two digit building code (see below), and the last 4 digits of their student ID. For example, the password for a student in grade 7 at Roxboro Middle would have a password similar to 7Rm1234. A Kindergarten student at Allen Road would be similar to kAr1234. The K for kindergarten will be lowercase in the password. Please note that the second letter of their building code is also lowercase.
|Ar - Allen Road
||Sr - Smith Road
|Br - Bear Road
||Gr - Gillette Road
|Ce - Cicero El
||Rm - Roxboro Middle
|Lr - Lakeshore Road
||Jh - Junior High
|Re - Roxboro Elementary
||Hs - High School|
Student Sign-in username/email address for google is as follows: two digit graduation year, first initial, last name, @g.nscsd.org. A last name containing a hyphen, space, or appendix will be shortened to the first portion of their name. For example: John O’Brian-Jones Jr graduating in 2026 will have a log in of email@example.com.
If a student has a log in name from last year that does not match their current graduation year, those accounts will be updated to reflect their correct graduation year and those students will need to use their new log in name/email after August 25th.