Communication

The North Syracuse Central School District has a comprehensive communications strategy in place to ensure the rapid dissemination of information to students, parents/legal guardians, staff and visitors. The District will provide up-to-date information on COVID-19 and its impact. The District is committed to using all available methods of communication to share information with students, staff, families and community members in the most efficient and effective manner. The District will provide information such as instructions, training and other notifications related to the COVID-19 pandemic. Appropriate signs will be posted in all schools, district buildings, classrooms, buses and common areas as required. Please click the methods of communication listed below to learn more.
TYPICAL METHODS OF OUTGOING COMMUNICATION USED AT THE DISTRICT LEVEL   Students Staff Parents/Guardians Visitors Community District website SchoolTool School email Social media District website SchoolMessenger alerts NSCSD Staff Email Staff website Staff newsletters Social media District website SchoolTool SchoolMessenger alerts Peachjar Social media District newsletter District website Social media Building signs District website Social media Building signs District newsletter
COMMUNICATION/FAMILY AND COMMUNITY ENGAGEMENT	The North Syracuse Central School District encourages students, staff, and visitors to adhere to CDC and DOH guidance regarding the appropriate use of personal protective equipment (PPE), including face coverings, as discussed in more detail in the “Health and Safety” portion of this plan. The NSCSD will communicate these requirements through verbal and written instruction. The District will ensure all students are trained on how to follow COVID-19 protocols safely and correctly. This will include training on proper hand hygiene, social distancing, respiratory hygiene, and use of face coverings. The District will use available communication methods to routinely disseminate information to students, staff and families reminding them of appropriate health and safety procedures in accordance with CDC and DOH guidelines. Additionally, posters on these subjects will be made available for download and print by teachers, staff and families. The District will also provide copies of this document in the language(s) spoken at home among families and throughout the school community, including: Arabic Bosnian Burmese Chin (Malaysia-Burmese) Chinese Nepali Pashtu (Afghanistan) Persian Spanish Written plans will also be accessible to those with visual and/or hearing impairments. Interested parties will be instructed on accessing these documents as they become available. Click here for additional information about Bilingual Education and World Languages.
Q. 1 How do I make sure that I'm getting messages from the District?   A. The District communicates all information regarding school reopening on it’s website so families and staff are encouraged to check www.nscsd.org daily for updates. Families and staff also receive email, text and telephone messages from the District’s SchoolMessenger system. To communicate with parents/guardians, SchoolMessenger uses contact information from SchoolTool so it is important for families to ensure their contact information is correct in SchoolTool. The District requests annual updates by mailing student data forms home. Additionally, parents/guardians can update their contact information at any time by contacting their child’s school.    Q. 2 I am getting text messages from the District that tell me to check my email, but I’m not receiving email messages. Who do I contact?    A. First, check SchoolTool to ensure that your email information is entered correctly then verify that email messages are not going to your junk/clutter/SPAM folder. If your email information is correct and the messages are not going to one of the junk folders, please contact Laurie Cook at the District Office by email or at (315) 218-2190.
PARENT AND STAFF LETTERS	Copies of letters and other correspondence sent to families and staff are available by clicking here.