How Do I Update My Contact Information?
If your contact information changes at any time throughout the school year, please provide your respective schools with updated information as soon as possible. This will ensure that you continue to receive the messages sent out by the SchoolMessenger System for North Syracuse Central School District.
About District Alerts (SchoolMessenger)
If you have a child enrolled at one of our schools, you will automatically receive phone call, email and text alerts pertaining to that school and will receive some district-wide messages. Different messages are sent out in various alert formats. The chart below provides an explanation of how various messages are typically communicated with families and community members. To control the types of messages you receive from the district, please use SchoolMessenger's InfoCenter.
Click here for step-by-step instructions on signing up for InfoCenter.
School Hours Emergency: Messages will only be sent in this category if there is an absolute emergency at one of our schools or buildings. If the emergency is specific to one building, only students/staff at the impacted building will receive the alert.
Non-school Hours Emergency: Unplanned school closings/delays and event cancellations unrelated to weather or an emergency at a building that happens outside of school hours.
Attendance: Parents/guardians will receive these types of messages when their child is out of school or tardy without notifying the school in advance.
Weather Event: Closings or delays because of weather events.
Foodservice: Parents/guardians will receive these types of messages when their child has a low or negative meal plan balance.
School and District News: Messages sent in this category include school and district newsletters, non-emergency notices, reminders of half days or scheduled days off, school and district event reminders (including athletic events if provided), and any district or school news.
General (fundraisers): Messages in this category are typically sent at the request of NSCSD-affiliated booster clubs and PTOs asking for the information to be distributed to our families for the purpose of gaining support for their programs.
*Athletic News (must opt in): The Athletics Department sends a weekly newsletter with highlights and news about upcoming events. If you want to receive the newsletter, you can opt-in to this category with SchoolMessenger’s InfoCenter.
* Parents/guardians may opt in to receive text messages to the wireless number(s) the district has on file by texting YES to #67587 from the cell phone on file. Contact your child’s school if you need to add or change a phone number. *Staff can opt-in by entering their wireless number in WinCap. The wireless device will then receive an opt-in confirmation message to verify that it will be receiving text messages from the district.
Important notes: Text messages from the North Syracuse Central School District come from the short code 67587. If you have verified that your cell phone number is in our student database and you are not receiving text messages but want to, text the word "YES" to 67587 from your cell phone to ensure that you are opted-into the system. Once you are opted into text messaging from the district, use InfoCenter to manage the types of text messages you receive.
If multiple parents/guardians in a household are associated with a phone number at which you do not want to receive calls, BOTH/ALL parents/guardians must sign up for InfoCenter and remove the check mark next to the phone number in order for it not to get calls.
Click the FAQ sheet here to find out more about InfoCenter, including instructions to sign up.
The district does not pay for text message charges that may be incurred by the user. These charges are dependent on the wireless plan of the user. Please check with your carrier for possible charges before deciding to "opt in." If a parent decides to "opt out," he or she can still receive phone calls and e-mails from the system without charges being incurred.